MetaLab
The studio Slack, Uber, and Coinbase called before those products looked the way they do now.
What is MetaLab?
Andrew Wilkinson founded MetaLab in 2006, and the studio became a subsidiary of his holding company Tiny in January 2017 — worth knowing since it's no longer independently owned. Based in Victoria, British Columbia, and staffed remote-first across 17 countries with 160+ people, MetaLab has designed products used daily by hundreds of millions: Slack, Uber, Coinbase, Robinhood, Nike, Midjourney, and Headspace all appear in its portfolio. Engagements typically run full-stack — research, strategy, UX, UI, and design systems handled by one team.
MetaLab works primarily with clients in SaaS / B2B software, Financial services / fintech, Consumer products sectors. Its primary differentiator is: A design portfolio (Slack, Uber, Coinbase, Midjourney) that outsizes its 160-person headcount, covering the full stack from research through design systems.
MetaLab tech stack and services
| Service area |
|---|
| Product Design |
| Web Design |
| Mobile App Design |
| Design Systems |
| Branding |
MetaLab pricing
Short answer: MetaLab uses a fixed project, dedicated team pricing approach. Minimum engagement starts at $150K+ (per industry roundups; independently unverifiable).
| Engagement model | Typical range | Best for |
|---|---|---|
| Fixed project | From $150K+ (per industry roundups; independently unverifiable) | Well-defined scope |
| Dedicated team | Variable; depends on team size | Large programmes or team augmentation |
MetaLab pros and cons
| Advantages | Things to consider |
|---|---|
| +Portfolio includes Slack, Uber, Coinbase, Robinhood, and Midjourney — an exceptional client list for a 160-person studio | -Became a subsidiary of holding company Tiny in 2017 — the founding team remains, but it's no longer independently owned |
| +Remote-first team across 17 countries supports near-continuous delivery coverage | -Reported $150K+ typical minimum (per industry roundups; independently unverifiable) puts it out of reach for early-stage startups |
| +Full-stack model covers research, strategy, UX, UI, and design systems without switching vendors | -High-profile client list can mean longer lead times for new engagements |
| +Nearly two decades operating under the same founding brand |
MetaLab vs alternatives
How MetaLab compares to the other top Product Design agencies.
| Company | Best for | Key difference | Rating | Compare |
|---|---|---|---|---|
| Phenomenon Studio | Founders needing one accountable team, not a design/dev... | Runs a mandatory discovery phase before design work starts, then keeps the same senior team through development and post-launch support — a structural choice most competitors on this list don't make | 4.9 | Full comparison |
| IDEO | Enterprises, multi-year transformation programs, big budgets. | Originated the human-centered design methodology most of this list now practices, backed by roughly 24 studios and three decades of enterprise transformation work | 3.8 | Full comparison |
| Frog | Enterprises needing digital plus physical product design. | Combines physical hardware design (IoT, automotive, medical devices) with software product design, a pairing most competitors on this list have dropped | 3.7 | Full comparison |
| R/GA | Large brands, product design bundled with marketing. | Pairs product design with marketing and brand strategy under one roof, now operating independently of a holding company for the first time in over two decades | 3.7 | Full comparison |
| Accenture Song | Regulated enterprises — banking, telecom, automotive — embedded... | 36 studios and 2,000+ specialists operating inside Accenture's enterprise consulting arm — the largest global footprint of any agency on this list, with compliance coverage to match | 3.9 | Full comparison |
| Work & Co | Premium brands, design paired with strong engineering. | An engineering-heavy studio with a client roster (Apple, IKEA, Nike, Disney) unusually strong for its size, now operating inside Accenture Song | 3.8 | Full comparison |
| Huge Inc | Large enterprise brands, big recently-restructured agency. | One of the longest-running agency names on this list, now reset under new private-equity ownership and merged with Hero Digital | 3.7 | Full comparison |
| Fantasy | Consumer/tech brands, independent studio, growing AI practice. | Stayed independently owned for over two decades while most agencies its size sold to a holding company — with a client list (Nike, Disney, Spotify) to match the larger names on this list | 3.8 | Full comparison |
| Instrument | Brands wanting design bundled with marketing, Stagwell-network. | Blends product design with brand and marketing services at Stagwell-network scale, backed by a client list spanning Nike, Google, and Airbnb | 3.7 | Full comparison |
| Clay | B2B SaaS, AI, fintech — big-tech credibility, low... | An unusually large enterprise client roster (Coinbase, Meta, Google, Slack) for a studio that doesn't publish its own founding year or team size | 4.0 | Full comparison |
| ustwo | Enterprise/consumer teams, two decades, genuine product craft. | One of the few studios on this list that ships both enterprise client work and its own award-winning consumer product, Monument Valley | 4.0 | Full comparison |
| Ramotion | Startups/mid-market, brand identity plus product design. | Bundles brand identity work with UX/UI and app development for a client range spanning early-stage startups to Fortune 500 companies | 3.9 | Full comparison |
| Netguru | Companies wanting design plus full development, one team. | Combines product design with full software delivery at a scale (600–900+ people, 1,000+ projects) most boutiques on this list can't match | 4.0 | Full comparison |
| Fireart Studio | Startups/mid-market, design plus full development, one studio. | 700+ delivered projects across 200+ clients, with independently verified 'Leading UX Design Team' recognition on Clutch | 4.5 | Full comparison |
| Qubstudio | Fintech, logistics, healthcare — MVP through enterprise redesign. | Ranked #1 UX/UI agency on Clutch's 2026 rankings across 90+ reviews, with Red Dot Design Award recognition on top | 4.6 | Full comparison |
| Excited | SaaS/fintech teams, Clutch-ranked specialist, accessible pricing. | Repeatedly ranked Top 5 UX agency worldwide by Clutch, with roughly 70% of reviews citing quality and creativity by name | 4.6 | Full comparison |
| Bakken & Bæck | Tech companies (AI, decentralized systems), design plus research. | A five-city European studio that blends design with genuine computer-science research depth, evidenced by recent AI work for Sierra and Coinbase | 4.2 | Full comparison |
| Big Human | Startups/consumer brands, small senior studio, product builders. | A compact 35-person studio with its own consumer product hits (HQ Trivia, Vine) behind it, not just client work | 4.0 | Full comparison |
| UXDA | Banks and fintech, exclusively financial-services UX. | The only studio on this list built exclusively around financial-services UX, with 150+ banking and fintech platforms shaped across 39 countries | 4.3 | Full comparison |
| Onething Design | Multi-vertical companies, one studio across five industries. | Covers five distinct industries — BFSI, consumer, enterprise, healthcare, automotive — from one team with both US and India delivery presence | 3.9 | Full comparison |
| UX studio | Complex B2B SaaS, research-first design partner. | A research-first methodology comparable in rigor to Phenomenon Studio's own discovery-first approach, applied specifically to complex B2B SaaS products | 4.4 | Full comparison |
| Halo Lab | E-commerce/web-app teams, #1 Dribbble studio, award-heavy. | Currently ranked the #1 Dribbble Team globally, backed by 70+ design awards and a 4.9 Clutch rating | 4.5 | Full comparison |
MetaLab FAQ
What is MetaLab?
The studio Slack, Uber, and Coinbase called before those products looked the way they do now.
How much does MetaLab charge?
MetaLab uses fixed project, dedicated team pricing. Minimum engagement starts at $150K+ (per industry roundups; independently unverifiable). A discovery call is required to get project-specific quotes.
What tech stack does MetaLab use?
MetaLab works with Figma, Framer, Design systems/Storybook, React, Webflow. Primary industries served include SaaS / B2B software, Financial services / fintech, Consumer products.
Is MetaLab right for enterprise?
Well-funded SaaS/fintech, full-stack design through design systems. 160+ team size. Key consideration: Became a subsidiary of holding company Tiny in 2017 — the founding team remains, but it's no longer independently owned.
What are the best MetaLab alternatives?
The best alternatives to MetaLab depend on your use case. Top options are:
- Phenomenon Studio: runs a mandatory discovery phase before design work starts, then keeps the same senior team through development and post-launch support — a structural choice most competitors on this list don't make
- IDEO: originated the human-centered design methodology most of this list now practices, backed by roughly 24 studios and three decades of enterprise transformation work
- Frog: combines physical hardware design (iot, automotive, medical devices) with software product design, a pairing most competitors on this list have dropped
Compare MetaLab with other Product Design agencies
Verify all details directly with MetaLab before making a decision.